2040 Privacy Policy — Your Data Protection
This Privacy Policy explains how 2040 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding the confidentiality and security of your data in line with current standards.
Last updated: 2026. Continued use of the 2040 platform constitutes your acceptance of this policy.
What information do we collect from users?
During registration, 2040 collects your full name, email address, phone number, date of birth, and MyKad details for identity verification purposes. This information is required to ensure account security and comply with Malaysian legal requirements.
To process deposits and withdrawals in Malaysian Ringgit (RM), we retain information relating to your chosen payment method — including data submitted during transactions via FPX or Touch 'n Go eWallet. Full card numbers are not stored on our servers.
We collect technical data such as device type, operating system, browser used, IP address, and approximate location information. This data is used to detect suspicious logins, optimise platform display across different screen sizes, and resolve technical issues.
In-platform activity records — including games played, session duration, login frequency, and interactions with platform features — are collected to improve the user experience, detect unusual patterns, and support 2040's customer support functions.
How is the information collected used?
- Processing account registration and verifying user identity
- Enabling secure login and active session management
- Processing deposits and withdrawals in MYR
- Sending notifications related to account activity, transactions, and game results
- Providing responsive customer support services
- Detecting and preventing fraud, money laundering, and suspicious account activity
- Complying with applicable legal and regulatory requirements in Malaysia
- Protecting game integrity and ensuring a fair experience for all 2040 users
- Updating and improving platform features based on usage patterns
- Sending relevant promotional information — with user consent
How do we use cookies and tracking?
2040 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Cookies are small text files stored on your device when you browse our website.
We use three types of cookies:
- Essential Cookies — Required for core platform functions such as login sessions and security. These cookies cannot be disabled as they are essential to the platform's functionality.
- Analytics Cookies — Collects anonymised data on how users interact with the platform, helping us improve design and navigation.
- Cookie Preferences — Saves personal preferences such as display language and interface settings to make repeat visits more convenient.
You can manage your cookie settings through your browser. However, disabling essential cookies may prevent full access to 2040's platform features.
How is user data stored and protected?
All data transmitted between your device and 2040's servers is protected by 256-bit SSL encryption — the same standard used by online banking institutions. Sensitive data such as payment information and passwords is never stored in plain text.
User data is stored on servers protected by strict access controls. Only authorised personnel may access personal data, and every access is logged for periodic internal security audit purposes.
Active account data is retained for as long as the account remains open. Following account closure, data required for legal compliance is retained for the period prescribed by Malaysian law. Data that is no longer needed will be securely deleted.
Is user information shared with third parties?
2040 may share user information under the following limited circumstances:
- Payment service providers who handle MYR deposit and withdrawal transactions on our behalf
- Malaysian government authorities or law enforcement when required by court order or applicable law
- Auditors or consultants bound by strict confidentiality agreements for internal compliance purposes
- 2040 does not sell, rent, or trade users' personal information to third parties for marketing purposes
- We do not share user data with advertisers or advertising networks without the user's explicit consent
- Payment information and financial data is not shared except where necessary to process transactions
- Any data sharing with service providers is subject to binding data processing agreements
User rights related to personal data and how to contact us
As a 2040 platform user, you have the following rights regarding your personal data:
- Right of Access — You may request a copy of the personal data we hold about you
- Right of Rectification — You can request correction of inaccurate or incomplete data
- Right to Erasure — You may request data deletion in certain cases, subject to legal retention obligations
- Right to Restriction — You can request us to limit data processing in specific situations allowed by law
2040 reserves the right to update this Privacy Policy from time to time to reflect changes in services or legal requirements. Users will be notified via the platform of any significant updates.
To submit any data privacy enquiries, request access to your data, or exercise the rights listed above, please contact the 2040 support team by email at [email protected]. Our team will respond within two business days.
For other general enquiries, you may refer to the frequently asked questions section we or about us page for more information about the platform.
Have more questions or ready to get started with 2040?
Check the frequently asked questions section for quick answers, or register an account to start enjoying our online entertainment platform.